Frequently Asked Questions

What is Crypto2Cash 24/7 and how does it work?

Crypto2Cash 24/7 is a platform that allows you to easily convert your cryptocurrencies into cash (MXN). The process is simple: you choose your crypto, send it to our wallet, and receive your money via ATM withdrawal or bank transfer.

What cryptocurrencies do you accept?

We currently accept USDT (on TRC20, ERC20, BEP20, Polygon, SOL, and TON networks), Bitcoin (BTC), Ethereum (ETH), and XRP.

How do I know my money is safe?

Security is our top priority. We use secure, industry-standard wallets, and our process is designed to be transparent. All sensitive operations are protected, and our support team is always available to help you.

How long does it take for my withdrawal to be ready?

Once we confirm your crypto deposit and you've shared the proof, you'll typically receive your withdrawal code or bank transfer in under 5 minutes.

What do I do if I don't receive the withdrawal code?

If you experience any delays, please contact our support team immediately via WhatsApp or Telegram. We are available 24/7 to help you resolve any issues.

Which banks and ATMs are compatible?

You can withdraw cash from major national ATM networks including BBVA, Banorte, Santander, and BanCoppel. For bank transfers, we support all major banks in Mexico.

Can I receive the money via bank transfer?

Yes, you can choose to receive your funds directly into your bank account. Just provide your CLABE number during the process.

What is the exchange rate and commission?

We use a real-time exchange rate for USDT/MXN. Our service has a transparent 6% commission, which is calculated and shown to you before you confirm the transaction.

What are the transaction limits?

For standard transactions, there are no strict limits. However, for very large amounts, we may require additional verification steps to comply with security regulations. Please contact us for personalized assistance with large transactions.